Term and Conditions

Welcome to Slot Cars Sales! These Terms and Conditions govern your use of our website hoscalecarsales.com and your purchases of our premium 1/32 scale and HO scale slot cars. By accessing our site and making a purchase, you agree to be bound by these terms.

At Slot Cars Sales, we’re passionate about providing hobbyists worldwide with high-quality slot car products and exceptional service. These terms are designed to protect both you and us, ensuring a transparent and enjoyable shopping experience.

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not engage in any fraudulent activities or attempt to circumvent our security measures
• Be responsible for all activities that occur under your account
• Verify that the products you purchase are suitable for your needs before completing your order
• Ensure that slot car racing products are used in appropriate environments and with proper safety precautions

To purchase from our store, you may need to create an account. You must:

• Be at least 18 years of age or have parental consent
• Provide accurate, current, and complete information
• Update your information promptly if any changes occur

We reserve the right to suspend or terminate accounts that provide false information or are used for fraudulent purposes.

Product Descriptions

We specialize in 1/32 scale and HO scale slot cars and accessories. We strive to provide accurate descriptions and images of all products. However, minor variations in color or appearance may occur due to photographic lighting or monitor settings.

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If a product becomes unavailable after you place an order, we will notify you and refund any payments made for that item.

Uncategorized Items

Products listed under “Uncategorized” are often unique, rare collectibles. These items may have special conditions regarding returns or exchanges as noted in their product descriptions.

Order Process

When you place an order, you will receive an acknowledgment email. This email is not an acceptance of your order but confirmation that we have received it. Acceptance of your order occurs when we ship the products, at which point a sales contract is formed.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you are authorized to use the payment method.

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order ships.

Shipping Methods

We offer two shipping options to our global community of hobbyists (excluding some Asian and remote areas):

• Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery Time: 10-15 business days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery Time: 15-25 business days after shipment.

Delivery Times

Delivery times are estimates and may vary due to factors beyond our control, including customs processing, weather conditions, or carrier delays. We are not liable for delays caused by these external factors.

International Orders

International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the product price or shipping cost.

Eligibility

We accept returns and exchanges within 15 days of your receipt of the item. To be eligible, the item must be:

• Unused and in new condition
• In its original, undamaged packaging
• Include all original accessories, parts, and documentation

Non-Returnable Items

Due to their delicate and collectible nature, we cannot accept returns for:

• Items showing signs of use, damage, or with missing parts
• Products removed from their original packaging or tampered with
• Personalized or custom-made slot cars and accessories
• Most items listed under “Uncategorized” on our site

Return Process

To initiate a return or exchange:

1. Contact our support team at [email protected] within the 15-day window with your order number and issue details
2. We’ll respond within 1-2 business days with instructions
3. Securely repack the item in its original packaging with all included materials
4. Ship the package to: Slot Cars Sales, 1777 Point Street, CALE, US 71828

Refunds

We process refunds within 3-5 business days after we receive and approve your returned item. Refunds are issued to the original payment method:

• Credit/Debit Cards: 5-10 business days to reflect on your statement
• PayPal: 3-5 business days to reflect in your account

All content on this website, including text, graphics, logos, images, and product designs, is the property of Slot Cars Sales or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any content without our express written permission. The slot car designs and trademarks are owned by their respective manufacturers and are used with permission.

Slot Cars Sales shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use our products or website
• Unauthorized access to or alteration of your transmissions or data
• Any products purchased through our website
• Statements or conduct of any third party on our website

Our maximum liability for any claim arising from your use of our website or products is limited to the purchase price of the product in question.

Your privacy is important to us. Please review our separate Privacy Policy, which explains how we collect, use, and protect your personal information.

These Terms and Conditions are governed by the laws of the United States and the state where our company is registered. Any disputes shall be resolved in the courts of that jurisdiction.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.