Privacy Policy

Last Updated: October 26, 2023

Welcome to Slot Cars Sales (hoscalecarsales.com). We are passionate about providing hobbyists and collectors with high-quality 1/32 scale, HO scale slot cars and accessories. Just as we are committed to the security of your payments, we are deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website and make a purchase.

1. Information We Collect

To provide you with a seamless shopping experience, we collect information that you provide directly to us and through automated technologies.

• Personal Identifiable Information (PII): This includes information you provide at checkout, such as your name, shipping address, email address, and phone number. To process your payment securely, we also collect payment information (e.g., credit card number) through our secure payment gateways. Please note, we do not store full credit card details on our servers.
• Order Information: Details about the products you purchase, such as your chosen scale (1/32 or HO) and order history.
• Technical & Browsing Data: Like most websites, we automatically collect certain information when you visit, such as your IP address, browser type, device information, and pages you view. We collect this data using cookies and similar tracking technologies.

2. How We Use Your Information

Your data is crucial to helping us fuel your passion for racing. We use the information we collect for the following purposes:

• To process and fulfill your orders, including sending you order confirmations and tracking information.
• To communicate with you about your account, respond to your customer service inquiries (sent to [email protected]), and send you important administrative updates.
• To improve our website, product offerings, and customer service based on your browsing preferences and purchase history.
• To prevent fraud and enhance the security of our website and services.
• With your consent, to send you marketing communications about new products, promotions, and events related to slot car racing. You may opt-out of these at any time.

3. Data Sharing and Disclosure

We value your trust and only share your data under strict circumstances with third parties who help us operate our business and serve our global community. We do not sell your personal information.

• Service Providers: We share data with trusted partners who perform services on our behalf, such as payment processing (e.g., Visa, MasterCard, PayPal), order fulfillment, shipping carriers (like USPS, FedEx, DHL), and email delivery services. These partners are contractually obligated to handle your data securely and only for the purposes we specify.
• Legal Obligations: We may disclose your information if required to do so by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of Slot Cars Sales, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Please note: As we serve a global audience (excluding Asia and some remote areas due to logistics), your data may be transferred to and processed in countries outside of your own, including the United States. We ensure such transfers are governed by appropriate safeguards.

4. Data Storage and Security

Your security is our top priority, both on the track and online. We implement a variety of robust security measures to maintain the safety of your personal information.

• We use Secure Sockets Layer (SSL) technology to encrypt sensitive information (like credit card data) during transmission.
• We adhere to industry standards and follow generally accepted commercial practices to protect the data we store.
• We regularly review our data collection, storage, and processing practices to prevent unauthorized access.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information. You can:

• Access and Update: Review and update your personal information by logging into your account on our website or by contacting us.
• Opt-Out of Marketing: Unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email.
• Data Deletion: Request the deletion of your personal information, subject to certain legal obligations we may have to retain transaction data.
• Cookie Preferences: Manage your cookie settings through your browser controls (see below).

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.

• What are cookies? Cookies are small data files stored on your device.
• How we use them: We use them to remember items in your shopping cart, understand your preferences based on previous site activity, and compile aggregate data about site traffic.
• Your choices: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

Thank you for trusting Slot Cars Sales with your hobby. Happy racing!